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WE partner and build valuable, enduring, socially responsible businesses that generate
immense wealth for stake
holders

We are universally admired
and trusted managers of
intellectual and financial capital
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PRUDENTLY invest in or buy and build world class businesses

BE thought leaders

FACILITATE exchange of knowledge and ideas and build a vibrant community of businesses and stakeholders

CREATE an exciting and
challenging environment for
a highly motivated and
empowered team
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Date of investment: May 2002

Epicenter was set-up in August 2000 by Vijay Rao, a first generation entrepreneur who was formerly CEO of AT&T in India and Escotel. Vijay was backed by the Kalyani family, one of the leading industrial families of Western India. When IVFA identified Epicenter as a potential investment, it was among the top 5 CRM companies in the country, with an exclusive focus on voice based collections. It had a tie up with NCO, one of the largest collection companies in the world.

Epicenter was unable to scale up as per plan due to various management challenges and un-wieldy Board structure, however it continued to be known for its high quality service. IVFA divested its stake in February 2007.

  • IVFA investment rationale >
    • Sunrise industry with huge growth potential; opportunity to be amongst top 5
    • Early pilots had been successful and delivery capabilities were proven
    • Future growth strategy involved consolidating its position in collections
    • A first mover and offered high value-added service to top quality clients
  • IVFA value addition >
    • Assisted in evaluating inorganic growth opportunities
    • Worked with management to exit non-profitable portfolio
    • Helped in internal restructuring and growth initiatives

Detailed information on the Company is available at www.epicentertechnology.com