Epicenter was set-up in August 2000 by Mr
Vijay Rao, a first generation entrepreneur
who was formerly CEO of AT&T in India and
Escotel and backed by the Kalyani family-one
of the leading industrial families of Western
India. Epicenter Technologies is a |
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technologically
advanced customer care centre, offering a
comprehensive range of e-CRM solutions for
a seamless, interactive and value based dialogue
with customers across channels and continents.
They have some top companies in the USA as
clients for voice based solutions and specialize
in collection services. IVF has been instrumental
in guiding the company in |
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their business
building and fund raising activities through
their value add program. IVF has also been
working with the company on internal restructuring
and growth initiatives.
IVF exited this investment in February
2007.
Detailed information on the company available
at www.epicentertechnology.com
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